Terms and Conditions
1. Acceptance of Terms
By accessing and using the website or services of Clínica INédita, the user (parents, guardians, or caregivers) unconditionally accepts these Terms and Conditions as well as the Privacy Policy.
2. Clinic Information
Name: Clínica INédita – Pediatric Rehabilitation
Address: Rua Infante D. Henrique 110A, 2955-196 Pinhal Novo
3. Services Offered
The services provided include rehabilitation programs, individual and group therapies, assessments, psychological support, and other pediatric care.
All sessions must be scheduled in advance and are conducted at the clinic’s facilities or digitally, as arranged.
4. Scheduling, Payment, and Cancellations
-
Scheduling: Sessions are booked via website, email, or phone, and the user must provide accurate information.
-
Payment: Made through available methods (MB Way, bank transfer, card). Payment confirms the reservation of the slot.
-
User cancellation/rescheduling: Must be requested at least 24 hours in advance. Late cancellations or no-shows may be subject to partial or full charges.
-
Clinic cancellation: In case of unforeseen circumstances, the clinic will contact the user in advance and offer rescheduling or full refund.
5. Intellectual Property
All content, trademarks, logos, and materials on the website or provided in the services are the property of the clinic or licensed. They may not be copied, reproduced, or used without prior written permission.
6. Responsibilities and Limitations
The clinic strives to offer a safe and professional service but does not guarantee specific results.
The user is responsible for the accuracy of the information provided.
The clinic is not liable for indirect damages or consequences resulting from the use of services or the website.
7. Data Protection (GDPR / Law no. 58/2019)
Personal data collected is processed for scheduling, service provision, billing, and communication.
Data is securely stored in compliance with GDPR.
The user has rights of access, rectification, erasure, restriction, objection, and portability. These rights can be exercised by sending an email to [contact email].
Data is kept during the service provision period and may be archived for the legally required time, after which it will be deleted.
8. Confidentiality
Medical and personal information of users is treated as confidential and only shared with team professionals or external entities when necessary and with prior consent.
9. Changes to the Terms
Clínica INédita reserves the right to update these Terms at any time. Changes will be published on the website. Continued use implies acceptance of the new conditions.
10. Applicable Law and Jurisdiction
These Terms are governed by Portuguese law. In case of dispute, the parties submit to the jurisdiction of the Lisbon district court (or the clinic’s location).