1. Commitment to Privacy
Clínica INÉdita is committed to protecting the privacy of its patients and website visitors. This policy explains how we collect, use, store, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and Portuguese Law no. 58/2019.

2. Who We Are
Data Controller:
Clínica INÉdita – Pediatric Rehabilitation
Address: Rua Infante D. Henrique 110A, 2955-196 Pinhal Novo
Email: info@inedita.pt

3. Data Collected
We collect personal data when you:

• Fill out forms on the website (appointments, contact requests, applications)

• Contact us via email, phone, or social media

• Visit our facilities or use our clinical services

Data we may collect includes:

• Full name

• Phone number and email address

• Date of birth (of the patient or legal guardian)

• Clinical and health information

• Session and payment history

• Location data (if needed for home or online care)

4. Purpose of Data Processing
The collected data is used to:

• Provide healthcare services and personalized support

• Schedule and manage appointments/sessions

• Communicate with patients or legal guardians

• Issue invoices and comply with legal obligations

• Improve the website experience

• Fulfill legal and regulatory requirements

5. Data Sharing
Clínica INÉdita does not share personal data with third parties, except:

• When required by law

• With healthcare professionals contracted by the clinic, under professional confidentiality

• With service providers (e.g., clinical software or billing platforms) that comply with GDPR

6. Data Retention
Data will be retained:

• For the duration of the service provision

• For the legally required period after the last interaction (e.g., clinical data — up to 20 years, as per health regulations)

7. Data Subject Rights
As a data subject, you have the right to:

• Access your personal data

• Rectify incorrect or outdated data

• Request data deletion (when legally possible)

• Limit or object to data processing

• Request data portability

• Withdraw consent at any time

To exercise these rights, please email: info@inedita.pt

8. Cookies and Tracking Technologies
Our website may use cookies to enhance navigation and collect anonymous statistics. You can manage your cookie preferences in your browser settings. No medical or sensitive personal information is collected via cookies.

9. Data Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or destruction.

10. Policy Changes
This policy may be updated. The date of the latest update will always be indicated at the end of the document.
Continued use of the website or services implies acceptance of the current policy.

11. Contact Information
If you have questions or complaints regarding your data:
Email: info@inedita.pt
Supervisory authority: Portuguese Data Protection Authority (CNPD) – www.cnpd.pt